FAQ'S

shipping

The good news is that we have a flat shipping rate of $15.   Even better when you spend over $300 you will receive free shipping to anywhere in Australia!!   We may send by Australia post or it may be by courier.  We do need a physical address for courier.  (No PO Boxes). CURRENTLY WE ONLY SHIP WITHIN AUSTRALIA.   If we have product in stock it will leave immediately.  If we have to make your order, it may take up to two weeks. 

Breakages

We will do a fabulous job packaging your pottery so that it arrives to you exactly as it left us, but occasionally accidents happen.  If your item is broken please take a pic and send to us via text or email and we will replace for you.   If for some reason you are not happy with your item, you can return it to us at your expense, within 7 days and once we recieve in good order, we will refund you.  

If you have any other questions for us, email or phone or text.  We respond to all.  :)